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Q & A
Guide
Contact
For customers who want to email us for inquiries
For customer who would like to contact us via phone
Regarding inquiries during weekends and holidays
We accept inquiries during weekends and holidays from 09:00~17:00.
Moreover, it might take longer than usual to connect with our reception desk as there are fewer staff.
In which case, we ask that you use the “Inquiry Form” or Email us for inquiries during this time.
Although we are in office during weekends and holidays, there is a possibility that stock status checks and other related services are to be on-hold until the following Monday.
In those cases, we might not be able to reply to inquiries on the same day. However, we will reply within 3 days. Thank you for your understanding.
There are also other ways to contact us.
| Representative Phone | 0745-77-6882 |
|---|---|
| Fax | 0745-77-6981 |
| front@event21.co.jp |
※In the case we receive a direct email, we will be able to determine if we have received your inquiry since there are no automated emails.
If possible, please refer to our (Inquiry Form/Quotation Request Form) for inquiries.
Please be sure to mention where you’ve heard about us in the subject line of the email. Contact us without any hesitation!
If the email address is incorrect, we can not send a reply email.
Therefore, please enter your e-mail address correctly.
And there are many customers who use free e-mail (example: gmail, Hotmail, MSN, Yahoo! e-mail, etc.)
who did not receive e-mail from us. please check e-mail in your “junk mail”
For inquiry, These are 17 questions from us to get more details.
Japanese
English
Chinese
ベトナム
No matter how trivial matter it may be, feel free to us ask anything. It's always better to ask too many, than to ask too less. We are ready to do whatever it takes to make your events successful and throughout communication is essential to achieve that. May there be the slightest anxiety or doubt, call us! Our colleagues will explain you everything so that you can be worry-free! Looking for something that isn't displayed on our homepages? Give us the description and we will find you anything!
Service area is from Hokkaido to Okinawa, All over Japan! Signboard・Rental stuff also delivery. we have connection with many companies in Japan. Construction also prefer! Trust us if you want to make event in Japan!!
Inquiries from Tokyo, Kanagawa, Yokohama (Yokohama), Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, etc. from Kanto area, and we have customer from Osaka, Kyoto, Hyogo (Kobe / Sannomiya), Shiga, Nara, Wakayama in Kansai too! In addition, Aichi (Nagoya), Tokai region such as Gifu, Shizuoka, Mie, Fukuoka (Hakata), Nagasaki, Saga mainly, Kyushu whole area, Miyagi (Sendai) and Tohoku such as Fukushima, Kagawa and Tokushima mainly 4 prefectures of Shikoku, 3 prefectures of Toyama, Ishikawa, Fukui, etc., and Shinetsu area (Niigata, Nagano), etc. we have many inquiries from 47 prefectures everyday!! For all our customers, we would like to say THANK YOU from our heart!!
Delivery fee and shipping cost will be charged separately, but we calculate from "product price + shipping cost",
We aim to be No. 1 in the event industry for customer satisfaction! !
We manage event with several rental stuffs, venue construction and amount of money!
No charge for quotation, please feel free to contact us!