Contact Us
Email： global@event21.co.jp
  • 　
    If you contact us by email, please note that no automatic confirmation will be sent.
    We recommend using the Contact Form for a more reliable process.
  • 　
    Please ensure your email address is entered correctly.
    If you're using a free email service (e.g., Gmail, Hotmail, Yahoo), please check your spam/junk folder for our reply.
  • 　
    Although we operate on weekends and holidays, stock checks and certain services may be on hold until the next business day. In such cases, we may not be able to respond on the same day, but we will reply within 3 business days.
TEL： 0745-77-6882
Toll-Free (Kanto area): 0120-021-215
Toll-Free (Other areas): 0120-021-218
Mon - Fri: 9:00 - 20:30 (GMT+9)
Weekends & Public Holidays: 9:00 - 18:00 (GMT+9)
  • Phone support is available in Japanese only.
    For English inquiries, please use website chat or Facebook Messenger for a faster response.

　 You can find the website chat at the bottom right corner of the page.
　 If you’d like to schedule a call, please let us know via one of the above channels.






First-Time UsersFirst-Time Users' Guide
Email Inquiry Format
  • Full Name:
  • Company / Organization Name:
  • Email Address:
  • Phone Number (with country code):
  • Venue Address:
  • Event Date:
  • Event Type:
  • Rental Item Name & Product Number: (e.g., Standard Pipe Chair, CHE-001E)
  • Quantity:
  • Purpose of Rental (What for):
  • Rental Start Date:
  • Rental End Date:
  • Delivery Address:
  • Preferred Delivery Date & Time: (e.g., 05/24 Friday, A.M. or P.M.)
  • Would you like to schedule a specific delivery time for an additional fee? (Yes or No)

No matter how trivial matter it may be, feel free to us ask anything. It's always better to ask too many, than to ask too less. We are ready to do whatever it takes to make your events successful and throughout communication is essential to achieve that. May there be the slightest anxiety or doubt, call us! Our colleagues will explain you everything so that you can be worry-free! Looking for something that isn't displayed on our homepages? Give us the description and we will find you anything!

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