Contact Information - Event21 - Kashiba Town, Nara Prefecture, Japan

Main Event Management Service Areas in Japan >> Osaka│Kobe│Kyoto│Nagoya│Tokyo│Shizuoka│Kanagawa

>>Others are Sapporo、Okinawa, Sendai, Nagasaki we are coping with requests from all parts of Japan!!!
With a trusted network of partners, we are able to satisfy our client's needs from all over the country.
Be it event management, rental services, products for sale, signboard creation, our service is first class!

Thanks to the numerous inquiries, we are planning to open our Tokyo office in 2013!!

Top Event 21→ Contact us

You could call us on the above number from all over the world, we will do our best to answer all your questions.
No matter how trivial matter it may be, feel free to us ask anything. It's always better to ask too many, than to ask too less.
We are ready to do whatever it takes to make your events successful and throughout communication is essential to achieve that.
May there be the slightest anxiety or doubt, call us! Our colleagues will explain you everything so that you can be worry-free!
Looking for something that isn't displayed on our homepages? Give us the description and we will find you anything!

＜Concerning inquiries on weekends and holidays＞
Weekends and holidays you could call us between 9:00～17：00
Please note that on these days there may not be an English speaking staff present, in this case
be so kind to tell your name and phone number to any of our colleagues and we will call you back.
Furthermore, on these days, we are operating with reduced number of staff, so you call may not be
answered on the first try. Please be patient, call a few times and you'll surely get through.
The other options that we can offer you for these cases is to make your inquiry through our
website (we have a web-based inquiry form) or to contact us by e-mail or fax.

We are answering incoming calls and are shipping items even on the weekends and holidays as well, but
please consider that certain stock checks may need to be postponed until the next workday.
In these cases we might not be able to answer some of your questions right away.

We will try to answer your questions within 3 days starting from the next workday.

Quotation from
(by FAX)

Filled-in
sample

Would you like to ask some questions? Feel free to contact us through one of the following ways:

TEL ： 0081-03-5834-8892

FAX ： 0081-03-5834-8893

e-mail ： front@event21.co.jp

Please include the following sentence in your e-mail or FAX: "I've seen your homepage" !
Don't hesitate to contact us anytime you happen to have some questions!

▼ Concerning the rental items:
1. The product name & the product number of the items that you would like to rent. For example: [Folding chair CHE-001E]
2. The exact quantity
3. The purpose that you would like to use the items for. (Tell us the type of event you will use these items on and well recommend you items that fit your goal perfectly!)


▼ Concerning the rental period:
4. The exact time and date when you would like to start using the items
5. Rental period. (The number of days you would like to use the items is enough, please don't calculate with the shipping time, that time is for free)
6. The last day when you would still like to use the items
7. Your preferred time and day for picking up the items (we will go to your given place at your given time to pick up the items, note that it will inevitably be after 12 noon)


▼ Regarding the delivery method of our items:
8. The place of use (Please tell us a complete, exact address for shipping)
9. The time when you would like to start using the items. (For example: I would like to use them from 9am)
10. Tell us whether or not you would like to get the items a day before you would like to start using them (Please choose between shipping [before noon] or [after noon])
11. The day and time when you would like to receive the items. For example: [19/11/2012 Monday before noon]
12. Your specified time (Please let us know if there's an exact time at which you need to receive the shipment. Please be advised that in some cases it may result in the shipping cost getting higher.)


▼ Regarding the way how we contact our dear customers:
13. Your name
14. (if you are contacting us on behalf of a corporation or any other legal person then please tell us the name of your organization as well)
15. The phone numbers on which we can contact you (line or cellular)
16. The way how you would like to receive the quotation (FAX / e-mail)
17. Your e-mail address and FAX number

※If you would like to contact us in e-mail, then please answer all these 17 points and send it to us in the e-mail.